Glastonbury Family >> Membership >> Satifsfaction Guarantee
Satisfaction Guarantee
For Program Members:
- If you are not satisfied you may request in writing a full credit/refund of your program fee before the second class. You may also request a full credit/refund of your membership dues within 30 days of the start of your membership.
Other Credits/Refunds
- Withdrawal of Program Membership due to medical reasons: full
credit/refund for the unused portion of the Program Fee (excludes
Membership Fee); doctor’s note required.
- If the YMCA cancels a program, a credit/refund of program fee will be issued to you.
- Suspension
or termination of Program Membership: full credit/refund for the unused
portion of your program fee (excluding Program Membership Fee).
- Returned payment: Member responsible for service fee.
- Deposits: All deposits are for the purpose of securing a spot in a program and therefore are non-refundable and non-transferable.
- All credits valid for one year from date of issue.
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