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Satisfaction Guarantee

For Program Members:

  • If you are not satisfied you may request in writing a full credit/refund of your program fee before the second class. You may also request a full credit/refund of your membership dues within 30 days of the start of your membership.

Other Credits/Refunds

  • Withdrawal of Program Membership due to medical reasons: full credit/refund for the unused portion of the Program Fee (excludes Membership Fee); doctor’s note required.

  • If the YMCA cancels a program, a credit/refund of program fee will be issued to you.

  • Suspension or termination of Program Membership: full credit/refund for the unused portion of your program fee (excluding Program Membership Fee).

  • Returned payment: Member responsible for service fee.

  • Deposits: All deposits are for the purpose of securing a spot in a program and therefore are non-refundable and non-transferable.
  • All credits valid for one year from date of issue.


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Strong Kids
Annual Fund

The Strong Kids Annual Fund is the foundation on which the YMCA of Greater Hartford accomplishes its mission of building strong kids, strong families and strong communities.

The Strong Kids Annual Fund is the foundation on which the YMCA of Greater Hartford accomplishes its mission of building strong kids, strong families and strong communities.

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